Case Details

Reference No 25-05-80052
Issue Date 13/04/2025 - AQahtani
Last Update 13/05/2025 - AQahtani
Health Center \ Section Halat Bu Maher Health Center \ Doctors
Status Completed – Contacted the requester
Resolution Date 4/14/2025 12:00:00 AM
Type Administrative
Request Details
Name علي جمعة
Personal ID 880802774
Telephone 39133022
Email
Case Received Channel Tawasul
Case Description

I visited Halat Bumaher health center in 28 July 2015 and 3 PM. I presented with a swelling in the middle of my chest. The doctor directed me to site at a distant chair near the room entrance instead of the patient chair by the desk.
Without moving from her seats and Prescribed medication based slowly on superficial observation failing to conduct a physical examination, I asked for further details, doctor referred to a private reason in my medical file ,which was irrelvant and inappropraite.
At the treatment area, the nurses similar slowed, providing basic cleaning suppliers in plastic bag, telling me to manage the wound care at home. Neither the doctor know the nurse evaluated my condition thorughtly or offered adequate assistance 
This negligence led to a serious deterication in my health.I woke the next day with the self pain
Foul smelling discharge and fever symptoms requiring emergency surgery at a private hospital. This left me with a permanent scar and physical and emotion.

Admin Panel
Category Complaint
Sub Category Service Quality
Priority Low
Admin Comments

 

تم الاتصال بالعميل و الاستلام للشكوى المقدمة وتم تنبيهه جميع الممرضات بفتح الجرح و معاينته قبل تسليم المريض الادوات المطلوبة

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