| Reference No | 25-05-84116 |
|---|---|
| Issue Date | 08/05/2025 - Muneer Jassim Albahhar |
| Last Update | 14/05/2025 - Muneer Jassim Albahhar |
| Health Center \ Section | Bilad Al-Qadeem Health Center \ Administration |
| Status | Completed – Contacted the requester |
| Resolution Date | 5/8/2025 12:00:00 AM |
| Type | Administrative |
| Request Details | |
| Name | Abdulla Malik |
| Personal ID | |
| Telephone | 39499299 |
| Case Received Channel | Tawasul |
| Case Description |
I went for a pre marital checkup two weeks ago and was told that my results will be ready the next day. I got a call from my health Center (bilad al qadeem) a few days later telling me something went wrong with the blood test and it needs to be redone. I went to the health Center to check what the issue is and they just told me that there was an issue with the test and it needs to be redone in two weeks. It’s been two weeks and I’ve done the test on 6/5/2025 but when I try calling the health Center to check if the results are out yet I am not getting a response from them. I called over 10 times from 1PM to 7PM on their number 17408888 |
| Admin Panel | |
| Category | Complaint |
| Sub Category | Administrative – communication and answering telecommunication machines |
| Priority | Low |
| Admin Comments |
تم التحدث مع المريض بخصوص الشكوى والاستماع الى ملاحظاته وتم التنويه والتأكيد على الموظفين بضرورة الرد على البداله |