Case Details

Reference No 19-10-87653
Issue Date 04/09/2019 - MKaabi
Last Update 07/10/2019 - MKaabi
Health Center \ Section Yousif A. Rahman Engineer Health Center \ Doctors
Status Completed – Contacted the requester
Resolution Date 9/19/2019 12:00:00 AM
Type Administrative
Request Details
Name مريم محمد
Personal ID
Telephone 35113051
Email
Case Received Channel Complaints Box
Case Description

Doctor sami roon 4 refused to do tft for the patient saying that the blood test is expensive and will affect the budget of the ministry inspite of the patient having complains

Admin Panel
Category Complaint
Sub Category Behavioral
Priority Medium
Admin Comments

I talked to both the patient and the physician to inquire about the matter, the patient said that she has history of anaemia and she has hair loss and that she requires cbc, iron study and vitamin b12 level because 1 year back her iron was low and she was given iron supplements and that she has done thyroid test 1 year back and she wants to repeat it because she has hair loss

On inquiry with the dr and checking iseha account of the patient, the pt has history of hair loss but she has done tsh level in july 2019 less than 2 months back and it was normal

And the dr has done for her cbc which was normal so there is no need to do for her iron study and vitamin b12 because she does not have chronic medical problem so drs action was right

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