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Status Please Select -- Status -- Completed – Contacted the requester Completed – Did not contact the requester Irrelevant Request Under Investigation

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Type Please Select -- Case Type -- Administrative Legal Proffesional

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Case Received Channel Please Select -- Case Received Channel -- Tawasul Social Media Administration Office in Health Centers Complaints Box Other Channels

Case Description <p>Jidhafs health centre I booked an appointment through the e services to get &ldquo;medicationexaminationcertificate&rdquo;. I arrived at timeformyappointment that is 12:30pm today, I talked to the receptionist regarding my appointment and he mentioned that the e-services is not working right now hence my appointment didn&rsquo;t go through. I politely asked what could I do next and I was told to go to room 12, as I go ahead there seems to be a patient I waited for around 20mins,5 patients going in and out, asking the dr if my name is there and she replies by yes, so I wait for longer. my name gets called I come to find out that I had to inform by then about me needing a medical checkupwhen I thankthedr and go ahead to the receptionist he mentions that I could have told him. I pay, taking more time. move to the nurse, who states the PPD test is available on sundaytuesdayandthursday and &ldquo;Thursday is a holiday&rdquo;, so I needtocomeback 2ndjan, X-ray wherethedrwasntavailble cuz sheleftearly. Bloodwasonlydone</p>

Category Please Select -- Case Category -- Complaint Enquiry Suggestion Appreciation

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Section Please Select -- Concerned Section -- Administration Reception Oral and Dental Radiology Doctors Social Worker Nursing Care Unit Medical Records Pharmacy Physiotherapy Laboratory Mother and Child Care

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Admin Comments <p>حجز المراجع من خلال ال on line&nbsp; &nbsp;وحيث انه كان يود حجز medical examination check up . &nbsp;و هذا لا يمكن حجزه من خلال ال on line &nbsp;. ذهب المراجع للطبيبه&nbsp; . تم ادخاله على الوقت على حسب كلام الطبيه . حيث ان مزاعيد ال on line &nbsp;تعدي&nbsp; قبل الموعد بربع ساعه في حال لم يذهب&nbsp; المراجع لتفاصيل الموعد.&nbsp; تم توضيح ذلك للمراجع. بالنسبه لفحص الحساسيهال &nbsp;ppd &nbsp;لا يتم اعطائه الا ايام الاحد و الاثنين والخميس , و ذلك لعدم امكانيه قراء ال ppd &nbsp;ايام الجمعه والسبت. بالنسبه لموضوع جهاز لسداد&nbsp; انه لا كان عاطل في ذلم اليوم&nbsp; تم التوضيح للمراجع بانه بامكانه بطرق ثانيه. مثل البنفت او كاش او البطاقه .&nbsp;</p>