As part of government efforts to improve and re-engineer service quality, the Ministry of Health develops the Safe Disposal Certification Service for Spoiled Food Items
14/06/2026
Within the framework of continuous government efforts to develop service quality and re-engineer procedures, the Ministry of Health has developed the "Safe Disposal Certification Service for Spoiled Food Items." This digital service aims to ensure the safe destruction of spoiled, expired, or rejected food items under the supervision of the Ministry of Health. This contributes to protecting public health and preventing the circulation of products unfit for consumption, while documenting safe disposal operations and ensuring they are carried out in accordance with approved health regulations and requirements in the Kingdom of Bahrain.
Under the developed service, the processing time has been reduced from 10 working days to 3 days, with zero document requirements, and by reducing the necessary approvals. This is in addition to converting application forms into electronic models, improving existing systems, developing the user interface and experience (UI/UX), and unifying the published service information across various channels, which enhances accessibility and ensures a more efficient and seamless experience for beneficiaries.
In this context, Dr. Lulwa Rashid Shwaiter, Undersecretary of the Ministry of Health, affirmed that this service comes within the framework of the Ministry of Health’s adoption of innovative digital solutions that enhance the efficiency of government services, raise the quality of achievement, and contribute to streamlining procedures and improving the business environment, thereby supporting digital transformation and enhancing transparency and reliability in service delivery.
The Undersecretary of the Ministry of Health added that the development of this service reflects the Ministry's keenness to elevate its services, thereby reducing time and effort for establishments and enhancing the effectiveness of the work ecosystem.
It is worth noting that, as part of continuous government efforts to develop and re-engineer government services, more than 1,300 government services have been documented, translated, and published. Among these, 800 services underwent development and re-engineering processes across various government sectors, based on suggestions and feedback received through the National Suggestions and Complaints System "Tawasul," investors' feedback, and secret shopper reports evaluating government services. This is in addition to launching guidelines and service level agreements (SLAs), contributing to raising procedural efficiency, improving the quality of services provided, enhancing the beneficiary experience, and supporting the government's digital transformation path.
Under the developed service, the processing time has been reduced from 10 working days to 3 days, with zero document requirements, and by reducing the necessary approvals. This is in addition to converting application forms into electronic models, improving existing systems, developing the user interface and experience (UI/UX), and unifying the published service information across various channels, which enhances accessibility and ensures a more efficient and seamless experience for beneficiaries.
In this context, Dr. Lulwa Rashid Shwaiter, Undersecretary of the Ministry of Health, affirmed that this service comes within the framework of the Ministry of Health’s adoption of innovative digital solutions that enhance the efficiency of government services, raise the quality of achievement, and contribute to streamlining procedures and improving the business environment, thereby supporting digital transformation and enhancing transparency and reliability in service delivery.
The Undersecretary of the Ministry of Health added that the development of this service reflects the Ministry's keenness to elevate its services, thereby reducing time and effort for establishments and enhancing the effectiveness of the work ecosystem.
It is worth noting that, as part of continuous government efforts to develop and re-engineer government services, more than 1,300 government services have been documented, translated, and published. Among these, 800 services underwent development and re-engineering processes across various government sectors, based on suggestions and feedback received through the National Suggestions and Complaints System "Tawasul," investors' feedback, and secret shopper reports evaluating government services. This is in addition to launching guidelines and service level agreements (SLAs), contributing to raising procedural efficiency, improving the quality of services provided, enhancing the beneficiary experience, and supporting the government's digital transformation path.
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